Returns & Refunds
100% FrogLog Satisfaction Guarantee – Returns & Refunds
At FrogLog, our customer’s satisfaction is our highest priority and we have a 100% Satisfaction Guarantee. Returns are accepted within 90 days of purchase from this website.
This 100% Satisfaction Guarantee only applies to FrogLogs purchased from this website. If you purchased your FrogLog from a different source, then please coordinate with that vendor for their return policies.
If you purchased your FrogLog from this website, and if you are not completely satisfied with your new FrogLog, please send an email to firstname.lastname@example.org with your order number and the reason for your return. We will refund 100% of your purchase price INCLUDING original shipping costs. Return shipping costs are the customer's responsibility.
Normal wear and tear does not apply. Once we have approved the return via email correspondence, returns are to be sent to Osprey LLC. PO Box 159 Crownsville, MD 21032. PLEASE DO NOT RETURN YOUR FROGLOG without prior email return confirmation. Thank you!